What our Customers say...

Water Damage Testimonials

Water Damage Mitigation Services

"We had major water damage at my house because of a washing machine overflowing (and overflowing and overflowing). Extensive damage to carpets and drywall, etc.

We called SERVPRO of West Seattle and Burien and they were out almost immediately. They had all the equipment to take care of and remove carpet, and they put up plastic sheeting to protect us when they were drying everything out. They’re always on time and always professional.

Even more impressive was the fact that they had sent out a contract plumber to work on the water heater issue. That plumber created problems for us which required us to hire another plumber to come in and figure out how to resolve the problem.

The second plumber solved the problem immediately but there was a significant bill. We notified SERVPRO® of the second plumber’s work and his bill and SERVPRO (Daymontray Brown, Project Manager) immediately said they would pay it, and they did.

So not only do they do excellent work, but they will acknowledge and accept responsibility if there’s a problem created by their worker or a subcontractor.

I will use them in the future if I need their type of service and I highly recommend them to others also."

Water Damage Mitigation Services

"Andy and crew did a great job!!"

Water Damage Mitigation Services

"Had a broken waterline and basement flooding. They arrived quickly, took appropriate action and mitigated the damage effectively."

Water Damage Mitigation Services

"Andy and Javaan were just amazing having to spend hours under the house! It was so very warm and uncomfortable. Kudos to both of them for doing a great job under difficult conditions. Andy and his crew were professional at all times and Andy kept me informed at all times. Great employees representing SERVPRO!!!"

Water Damage Mitigation Services

"Andy and his crew and Shane and his crew were both excellent. They helped us to save a lot of our house from a leak, and were very thorough in the water remediation process. We greatly appreciated them. In the end, it seems like we have way less damage than what we thought we were going to have, and were grateful to SERVPRO for helping us save our home.

They were very helpful in answering our questions, and very thorough in explaining what was going on. I also liked that they gave us advanced notice (30 minutes +) before coming out to our home, and were very kind and provided excellent customer service.

We also appreciated the folks on the phone at SERVPRO who were very kind to us and very professional. I would highly recommend this company for any restoration and cleaning work that you may need! Thank you all so much for helping us!"